Category: Hospitality/ Travel/ Tourism
Sales & Reservation Executive
Mermaid Beach Resort & Mermaid Eco Resort
- Mermaid Beach Resort & Mermaid Eco Resort, Cox`s Bazar, a Renowned Resort`s in Cox`s Bazar, Bangladesh; is being operated by Mermaid Eco Tourism Ltd.
- We are inviting applications from Bangladeshi Nationals for the following position of the Sales & Reservation. The candidates must fulfill the following criteria to qualify for the position:
- Sales & Reservation Executive shall be the representative of Mermaid Beach Resort and Mermaid Eco Resort, Cox's Bazar to ensure Standard Booking & Reservation services for our valued guests with amicable voice and handle every related issue efficiently, courteously and professionally. Also, maintain up to date of the all over Reservation Section of the Resort's. The incumbent has to perform the following duties but not limited to, as follows:
- To plan, organize, co-ordinate and control all room reservations operations.
- To assist the daily operation as required. Oversee all the operations in room reservations and make decision.
- To optimize hotel occupancy and average rate with the implementation of upselling technique.
- To produce forecasts, statistics and other relevant reports as required.
- To manage/maintain and monitor room availability throughout a 365 days period to maximize yield as well as updating Resort's room availability.
- Any other lawful assignment given by the competent authority as and when requirement basis.
- Bachelor or Masters from recognized University/Educational Institute.
- At least 2 year(s)
- Age at most 30 years
- Minimum 2 Years advanced experience in a Hotel / Resort`s core Front Office, Reservations, Guest Service.
- Strong Knowledge of Guest Service, Taking Reservations, Room Booking, receiving phone calls and answering guest queries through email and Facebook.
- Have excellent knowledge about present Hospitality industry and latest business strategies and styles.
- Have access to excellent hospitality market intelligence.
- Very Well reversed in Hotel/Resort General SOPs.
- Excellent Command over English.
- Not more than 30 (Thirty) years of age as of last date of submitting the application.
- Presentable personality, well groomed, courteous and excellent inter-personal relationship skills.
- Fluent in spoken & written English and Bangla as well as very good in listening.
- Other language proficiency will be counted as an added advantage.
- Familiar with MS Office package and Internet Browsing.
- Strong Leadership skills & administrative capabilities are required to run the Reservation Team smoothly.
- Should have a "Can Do Attitude".
- Ready to work extra hours irrespective of Duty schedule based on emergency situations.
Compensation & Other Benefits
- Competitive salary package with other admissible benefits.